Welcome to MyCouncil

Welcome to the MyCouncil area of the website. From here you can access various portals which allow you to view account information which is personalised to you.


do it online

Please note you need to log in to each portal separately.

Newcastle City Council


Council Tax, Benefits and Business Rates

Managing your council tax, benefits and business rates online is quick and easy.

View your account online and take advantage of a full range of services.

View My Account

My Account – Landlords

View information about Housing Benefit that is paid to you.


You can now apply, request and report things like bins, fly-tipping, bulky waste and pest control.


You can now report a repair and view your appointments online.

My Account - Employee

Use My Account - Employee to get information for:

My Neighbourhood

Use My Neighbourhood to get information for:

  • bin collection dates
  • Councillor details
  • ward information
  • useful links
  • My Neighbourhood