Welcome to MyCouncil

Welcome to the MyCouncil area of the website. From here you can access various portals which allow you to view account information which is personalised to you.

do it online

Please note you need to log in to each portal separately.

Newcastle City Council

MyAccount

View your council tax, housing benefit and business rates online.

To register for council tax, report a change, or apply for a discount or exemption you don't need to log in, just complete an online form:

My Account – Landlords

View information about Housing Benefit that is paid to you.

MyEnvirocall

You can now apply, request and report things like bins, fly-tipping, bulky waste and pest control.

MyRepairs

You can now report a repair and view your appointments online.

My Neighbourhood

Use My Neighbourhood to get information for:

  • bin collection dates
  • Councillor details
  • ward information
  • useful links